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 help!!! I've got problem with snapshot 
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Joined: Wed Nov 14, 2012 5:17 pm
Posts: 4
Post help!!! I've got problem with snapshot
good day
I'm an w7 user and I'm having difficults to take single snapshot from the 3d object.

In the log page the software just tells tath the snapshot fail, with any extension jpg, tiff etc.

the multiple shot works fine

some of you could help me

thanks


Thu Nov 15, 2012 2:11 pm
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Joined: Sun Jan 03, 2010 4:27 pm
Posts: 390
Post Re: help!!! I've got problem with snapshot
Hello,
ulisse wrote:
In the log page the software just tells tath the snapshot fail, with any extension jpg, tiff etc.


Can you post a copy of the error log ?

@+


Thu Nov 15, 2012 2:27 pm
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Joined: Wed Nov 14, 2012 5:17 pm
Posts: 4
Post Re: help!!! I've got problem with snapshot
ciao
here it is:
Error Log file
Application GLC_Player
2012-11-15
---------------------------------------------------------------------
16:09:54
C:/Users/cristina/Desktop/G17SL/G17SL.3ds
Open File : C:/Users/cristina/Desktop/G17SL\G17SBEEH.JPG failed
---------------------------------------------------------------------
16:09:54
C:/Users/cristina/Desktop/G17SL/G17SL.3ds
Open File : C:/Users/cristina/Desktop/G17SL\G17SHELC.JPG failed
---------------------------------------------------------------------
16:09:54
C:/Users/cristina/Desktop/G17SL/G17SL.3ds
Open File : C:/Users/cristina/Desktop/G17SL\G17SNUMR.JPG failed
---------------------------------------------------------------------
16:10:03
GLC_Light::GlExecute


Thu Nov 15, 2012 3:11 pm
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Site Admin

Joined: Sun Jan 03, 2010 4:27 pm
Posts: 390
Post Re: help!!! I've got problem with snapshot
laumaya wrote:
Error Log file
Application GLC_Player
2012-11-15
---------------------------------------------------------------------
16:09:54
C:/Users/cristina/Desktop/G17SL/G17SL.3ds
Open File : C:/Users/cristina/Desktop/G17SL\G17SBEEH.JPG failed
---------------------------------------------------------------------
16:09:54
C:/Users/cristina/Desktop/G17SL/G17SL.3ds
Open File : C:/Users/cristina/Desktop/G17SL\G17SHELC.JPG failed
---------------------------------------------------------------------
16:09:54
C:/Users/cristina/Desktop/G17SL/G17SL.3ds
Open File : C:/Users/cristina/Desktop/G17SL\G17SNUMR.JPG failed
---------------------------------------------------------------------
16:10:03
GLC_Light::GlExecute

The problems of this error log are not related to the snapshot feature but with some missing textured files of the 3ds model you loaded "G17SL.3ds".

If the texture are not missing. To be sure check if the file "C:/Users/cristina/Desktop/G17SL\G17SNUMR.JPG" exists.
Your problem probably come from an incorrect installation of GLC_Player. Check the presence of the folder "imageformats" into your GLC_Player installation directory.

@+


Thu Nov 15, 2012 4:17 pm
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Joined: Wed Nov 14, 2012 5:17 pm
Posts: 4
Post Re: help!!! I've got problem with snapshot
good day
thanks you for your reply

I checked the installation folder and the file imageformat it's there

also the file's created exists but are completely blank or black it depends on the format I choose png, tiff etc.

i discovered that using the tool multiple shoot the snapshot are created correclty, unfortunatly it daes not help me


Thu Nov 15, 2012 10:52 pm
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